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You have 30 days from delivery — and you can try your mat first. Practice on it at home, and if you don’t love it, email us at info@swanandfield.co to start a return. Please send it back clean and undamaged. Return shipping is paid by you, unless your item arrived damaged, defective, or incorrect. For an exchange, return the original item and place a new order for the replacement. Full details are on our Refund & Return Policy page.

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You’ll receive an order confirmation email at the address you used at checkout as soon as your order is placed. If it doesn’t arrive, check your spam folder — or email us at info@swanandfield.co and we’ll confirm your order for you.

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Use the Track Your Order link in our menu at any time. You'll also receive a shipping confirmation email with tracking as soon as your order is on its way.

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Email us at info@swanandfield.co as soon as possible. If your order hasn’t shipped yet, we’ll cancel it and refund you in full. If it has already shipped, our return policy applies once it arrives.

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Yes. Simply return the original item following our return process — within 30 days of delivery, clean and undamaged — and place a new order for your replacement. Email info@swanandfield.co to start your return.

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Standard shipping is free on all orders over $125. For orders under $125, the shipping rate is calculated at checkout. We also offer free delivery within 15 miles of our warehouse in Alpharetta, Georgia.